Gold Managed Service Plan (MSP)

SGD75.00

/ mo

The Gold Managed Service Plan (MSP) is Sakal Network’s premium IT support package, built for businesses that demand maximum uptime and fast response.

With 12 hours of onsite PC clinic per month, unlimited remote support (12x5), quarterly server maintenance, and 4-hour SLA response times, you can be confident your IT runs smoothly and securely.

Gold MSP also includes advanced patch, threat, and status reports, plus monthly executive summaries to give your leadership team clear insights into IT performance.

Perfect for mid-to-large businesses in finance, healthcare, logistics, and other mission-critical industries needing enterprise-level IT care at a predictable monthly cost.

💡 From SGD 75/user/month - Annual plans available

Pricing

Gold Managed Service Plan(monthly) - 1 users

SGD75.00

Gold Managed Service Plan (yearly) - 1 users

SGD810.00

Quantity

Gold Managed Service Plan (MSP) – Premium IT Care for Mission-Critical Teams

Take your IT support to the next level with Sakal Network’s Gold Managed Service Plan – designed for larger teams and mission-critical environments that demand maximum uptime, faster response, and comprehensive reporting.

What’s Included in Gold MSP:

✅ All Silver Plan Features (remote support, preventive maintenance, monitoring, documentation)
✅ 12 Hours Onsite PC Clinic / Month – dedicated engineers onsite to resolve issues proactively
✅ Unlimited Remote Support (12×5) – get expert help anytime during working hours
✅ Quarterly Server Preventive Maintenance – optimize server performance & prevent downtime
✅ Advanced Patch, Threat & Status Reports – complete visibility into system health
✅ 4-Hour SLA Response Time – faster resolution for critical IT issues
✅ IT Inventory & System Documentation – detailed records of hardware, software & processes
✅ Monthly Executive Summary Report – clear insights for business leaders

Pricing

From SGD 75/user/month (min. 15 users)
Annual plan available at SGD 810/user/year
Onsite support available outside included hours: SGD 225/hr (office) / SGD 350/hr (after-hours)

Who is it for?

🔹 Mid to large businesses
🔹 Mission-critical environments (finance, healthcare, manufacturing, logistics)
🔹 Teams needing guaranteed fast response and proactive IT care

Why Choose Sakal Network MSP?

Backed by certified IT engineers in Singapore
Predictable monthly costs with no hidden fees
Powered by enterprise-grade tools (SentinelOne EDR, monitoring agents, patch management)
Focus on security, compliance, and efficiency

👉 Simplify IT. Strengthen Security.
Choose the Gold Managed Service Plan today and give your business the confidence of always-on IT support.